X10 Physio respects the privacy of your personal information and operates according to the Privacy Act and Australian Privacy Principles.

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Use and Disclosure

During the normal course of business activities we may collect personal information, including sensitive health information. This information is only used and disclosed for purposes for which it was collected; or otherwise where authorised by you; or where required by law. 

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Information we collect

When you visit our website, our servers may log standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, pages you visit, the time and date of your visit, the time spent on each page, and other details.

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X10 Physio may also collect data about the device you’re using. This may include the operating system, device type, device settings, and location data. What we collect can depend on the individual settings of your device and software.

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We may ask for personal information, such as your:

• Name

• Date of birth

• Email

• Phone/mobile number

• Home/Mailing address

• Payment information

• Social media profiles

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Security and Access
X10 Physio takes steps to maintain security and confidentiality of your personal information. This includes prevention of unauthorised access and release of your information.

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Accuracy
We take reasonable steps to ensure personal information we collect is accurate and up-to-date. To request access to or to correct this information, or if you have an enquiry or complaint about our privacy policy, please contact us.

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This website uses Cookies and Web beacons

This website uses a Facebook Pixel to advertise on third party websites (including Facebook) to previous visitors of our site. This pixel aims to attain marketing information based on someone’s past visits to the x10physio.com website. This could mean that we advertise to previous visitors who haven’t completed a task on our site, for example reviewing our online booking page. This could be in the form of an advertisement on Facebook or Google affiliated search result pages. Of course, any data collected will be used in accordance with our own privacy policy and Facebook’s privacy policy. Third-party vendors use cookies to serve ads based on someone’s past visits to the x10physio.com website. 

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Your Consent
By using our website, you consent to the collection and use of this information by X10 Physio. Any changes made to our policy will be made on our privacy policy page. This policy is effective as of 23 May 2021.